Updated 02/24/2016

Refund Policy

Print subscriptions (not enrolled in the Monthly or Quarterly EZ Pay program):

All regularly priced (non-promotional rate) print subscriptions are paid in advance and entitled to a refund for the unused months of the subscription period if the newspaper is cancelled. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of the month your notification is received. You will continue to receive the newspaper until the end of the month, including digital access. You may choose to discontinue receiving the newspaper immediately upon notifying us of your intent to cancel, however your subscription account will not be cancelled until the end of the month and you will continue to have digital access during that period. (You may also request that cancellation is effective at the end of a future month in your subscription period.)

A refund of regularly priced (non-promotional rate) subscriptions will be based on the number of complete months remaining in the subscription after the month of cancellation as determined by the newspaper’s circulation department. However, refunds of less than one month and refunds for cancellations of subscriptions purchased at promotional rates will not be given.

Refunds will be made payable to the current subscriber name on the account and will be sent via the United States Postal Service to the current address on the subscriber’s account. Refunds for payments made by credit cards may be made back to the same credit card, at our discretion. Refund checks may take 6-8 weeks to process.

Print subscriptions (enrolled in the Monthly or Quarterly EZ Pay program):

Cancellations are effective only for future charges. Refunds for the current billing cycle will not be given. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of the billing cycle your notification is received. You will continue to receive the newspaper until the end of the billing cycle, including digital access. You may choose to discontinue receiving the newspaper immediately upon notifying us of your intent to cancel, however your subscription account will not be cancelled until the end of the billing cycle and you will continue to have digital access during that period.

Online photo purchases:

We do not accept returns for photo purchases. Photographs purchased online will not be refunded and all sales are final.

We reserve the right to issue refunds at our sole discretion. If we issue a refund, we are under no obligation to issue the same or similar refund in the future.